Without automated exception management, higher straight through processing (STP) rates are difficult to achieve. That's why in addition to offering a TLM Exception Management software solution which monitors entire process flows through rules-based escalation, SmartStream also integrates exception management capabilities within every TLM financial software solution.
Whether using TLM's exception management capabilities at the core of a packaged reconciliations solution, or as a dedicated exception management tool, it delivers:
- More proactive middle and back office operations by taking a pre-emptive approach to managing exceptions as they occur
- Reduced operational risk by automating manual and paper-based processes to efficiently detect, report, prioritise and resolve exceptions
- Increased back office efficiency as staff move from a pure transaction matching role to managing only the transactions that represent the biggest risk
- Improved consistency through workflow-based processes for exception repair and resolution
Click here to discover how SmartStream TLM supports payment exception management